Часто задаваемые вопросы

If there is a significant change in the market value of the cryptocurrency before the exchange rate is locked, the payout amount may be recalculated based on the current exchange rate.

The exchange rate is fixed after the required number of transaction confirmations is received on the network, unless otherwise specified in the terms of a specific exchange direction.

The average processing time for an exchange request is from 5 to 240 minutes.

The timeframe depends on:

• blockchain network congestion;

• the number of required confirmations;

• bank processing times;

• the selected exchange direction.

No. Most transactions can be completed without registration.

However, in certain cases, AltSwap may require users to complete a KYC verification procedure in accordance with its AML policy.

AltSwap is an online cryptocurrency exchange service that allows users to quickly exchange digital assets for other cryptocurrencies or fiat currencies. To make an exchange, simply create a request, transfer funds to the provided details, and wait for the transaction to be completed.